Terms of service

1. Overview

This website is operated by Silsila. Throughout the site, the terms “we”, “us” and “our” refer to Silsila. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted over various networks.

3. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only. We reserve the right to modify the contents of this site at any time.

4. Products and Services (UAE Dropshipping)

Pricing: All prices are listed in UAE Dirhams (AED). We reserve the right to modify prices without notice.
Availability: Products are sourced through third-party suppliers (Markaz). We do not guarantee that all items will be in stock at all times.
Descriptions: We strive to display product colors and images as accurately as possible, but we cannot guarantee that your computer monitor's display will be accurate.

5. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

6. Payment Methods

We accept various payment methods, including Cash on Delivery (COD) and Credit/Debit Cards via our secure payment partners. By choosing COD, you agree to pay the full order amount upon delivery.

7. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Arab Emirates.